Privacy Policy
Effective Date: 1st January 2026
Last Updated: 1st January 2026
At Edge Compliant Security Solutions Ltd ("we," "our," or "us"), we are committed to safeguarding the privacy and security of our clients, website visitors, and personnel. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website https://www.edgecompliantsecuritysolutions.co.uk, use our security services, or interact with us.
We operate as a Data Controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
As a professional security provider, we collect various types of personal data depending on how you interact with us.
A. Information You Provide to Us
Contact Information: Name, job title, company name, email address, phone number, and physical address when you request a quote or contact us.
Account & Billing Data: Financial details, bank account numbers, and billing addresses required to process payments for security contracts.
Recruitment & Vetting Data: If you apply to work with us as an SIA licensed guard, we collect your National Insurance number, SIA license details, employment history, and references for BS7858 vetting purposes.
B. Information Collected Automatically via Our Website
Technical Data: IP address, browser type, operating system, geographical location, and how you navigate our website (collected via essential and analytical cookies).
C. Information Collected via Our Security Operations
CCTV and Body-Worn Video (BWV): If our K9 units or security officers operate on your premises, video and audio footage may be recorded for crime prevention and staff safety.
Access Control Logs: Visitor logs, vehicle registration numbers (ANPR), and sign-in times at sites managed by our guards.
2. How We Use Your Personal Data
We only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:
To Perform a Contract: To provide the security services, guard deployment, or canine units you have contracted us for.
Legitimate Interests: To improve our website, maintain site security, protect our staff and assets via CCTV, and manage our business efficiently.
Legal Compliance: To comply with statutory regulations, such as checking SIA license validity with the Security Industry Authority or fulfilling tax obligations.
Consent: Where you have explicitly agreed to receive marketing communications or updates from us (which you can withdraw at any time).
3. How We Share Your Data
We do not sell your personal data. We only share your information with trusted third parties under strict confidentiality agreements:
Subcontractors and Vetting Agencies: To fulfill security contracts or complete mandatory BS7858 background checks.
Regulatory & Legal Bodies: The Security Industry Authority (SIA), local police forces, or UK law enforcement agencies when legally required or necessary for crime prevention.
Service Providers: IT support, cloud hosting, and payment processors who help maintain our digital infrastructure.
We ensure that any data transferred outside the UK or the European Economic Area (EEA) is protected by standard contractual clauses or recognized adequacy agreements.
4. Data Retention
We only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
Client Contract Data: Retained for 6 years following the termination of the contract for tax and legal liability purposes.
CCTV & Body-Worn Video Footage: Generally retained for a maximum of 30 days, unless required for an ongoing criminal investigation or legal dispute.
Job Applications (Unsuccessful): Retained for up to 6 months before being securely destroyed.
5. Your Legal Rights
Under the UK GDPR, you have significant rights regarding your personal data:
The Right of Access: You can request a copy of the personal data we hold about you (including relevant CCTV footage where you are identifiable).
The Right to Rectification: You can ask us to correct inaccurate or incomplete data.
The Right to Erasure ("Right to be Forgotten"): You can request that we delete your data under certain conditions.
The Right to Restrict or Object to Processing: You can object to us processing your data for direct marketing or legitimate business interests.
The Right to Data Portability: You can request the transfer of your data to another organization.
To exercise any of these rights, please contact our Data Protection Officer at info@edgecompliantsecuritysolutions.co.uk.
6. Cookies and Tracking
Our website uses cookies to optimize your browsing experience and analyze web traffic. For full details on how we use cookies and how you can manage your preferences, please view our [Insert Link to Cookie Policy].
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operational practices or UK legal requirements. Any changes will be posted on this page with an updated effective date.
8. How to Contact Us or Lodge a Complaint
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Company Name: Edge Compliant Security Solutions Ltd.
Email: info@edgecompliantsecuritysolutions.co.uk
Phone: (01795) 905305
Postal Address: Suite 103, St Georges Business Centre, Castle Road, ME10 3TB
If you are not satisfied with our response, you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).